Privacy Policy

Effective Date: 19 October 2025
Last Updated: 19 October 2025

MC Decorators Limited (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.mcdecorators.co.uk, or contact us regarding our painting and decorating services.

We are the data controller for your personal information and process it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Who We Are

Business Name: MC Decorators Limited
Owner: Mark Coughlan
Address: 58 Broadmead Avenue, Northampton, NN3 2QY
Telephone: 01604 659749
Email: info@mcdecorators.co.uk
Website: www.mcdecorators.co.uk

  1. What Information We Collect

We may collect and process the following personal information:

  • Contact Information – such as your name, email address, phone number, and any information you provide via our contact form or email.
  • Service Information – details you provide about your decorating project, property, or requirements.
  • Usage Data – your IP address, browser type, pages viewed, and other usage data, collected through cookies and analytics tools.
  1. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries or quotation requests.
  • Provide painting and decorating services.
  • Improve our website and customer experience.
  • Comply with legal obligations.

We will only process your data where we have a legal basis to do so, which may include:

  • Fulfilling a contract with you.
  • Your consent (for example, for future marketing communications).
  • Compliance with legal obligations.
  • Our legitimate interests, where these do not override your rights.
  1. Cookies and Tracking

We use cookies and similar technologies to improve our website and understand how visitors interact with it.

Our site uses Google Analytics to collect anonymous usage data. These cookies are not set unless you provide consent.

We use a Consent Management Platform to allow you to accept or reject non-essential cookies in compliance with UK GDPR and PECR. You can update your cookie preferences at any time by clicking the cookie settings link on our website.

For more details, see our Cookie Policy.

  1. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (such as website hosting, IT support).
  • Subcontractors or tradespeople, where necessary to carry out your requested work.
  • Legal or regulatory authorities, if required by law.

All third parties are required to handle your data securely and in compliance with UK data protection law.

  1. How Long We Keep Your Information

We keep your data only for as long as necessary to fulfil the purpose it was collected for, including to satisfy any legal, accounting, or tax requirements.

Typically, we retain customer data for up to 6 years, in line with HMRC requirements.

  1. Your Rights Under UK GDPR

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (in certain circumstances).
  • Object to processing or request restriction of processing.
  • Request the transfer of your data to another service provider.
  • Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@mcdecorators.co.uk. We will respond within one month.

  1. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites. We recommend you review their privacy policies separately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to check this page periodically to stay informed.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

MC Decorators Limited
58 Broadmead Avenue
Northampton
NN3 2QY
Telephone: 01604 659749
Email: info@mcdecorators.co.uk
Website: www.mcdecorators.co.uk

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

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